We try our best to answer all your questions here on the website, but sometimes you may want more clarity. So here are some of the common questions we encounter and some information that may help you better understand our process, service, and terms.
Whether it’s a wedding, graduation, concert, sporting event, or corporate party—you should show off the best parts of the venue, and what better way to do so than by strategically placing Spin 360 in the best possible space in your event?
Wherever you decide to put us, it will be visible in the background of all your videos. So be mindful of all the beautiful scenery when thinking about which area you will set aside for us.
Each of your guests will receive their videos immediately after recording them. As soon as your guests step off the Spin 360 platform, they can review their video in our app, and send to themselves multiple ways. The crowd-favorite option is AirDrop for guests with iPhones. We can also text, email, or have them scan a QR code to download their video. These options are preferred for guests with Android devices.
It’s included for free! (14-day notice required). We have an expert graphic designer who creates custom overlays for each event! Your overlay is applied to each video for your event.
Yes, we provide props and multiple LED lights to elevate the experience of every Spin 360 event!
Music is not included in our clips—for licensing reasons. Guests are free to choose their own music on Instagram or TikTok once they receive their videos.
Yes, each event booking must account for a travel fee to cover fuel costs of our staff. Standard events are billed at 50¢ per mile (one-way) with a cap of $50 so the fee will not exceed that amount. Small-event bookings are billed at 50¢ per mile (round-trip).
We will arrive approximately 25-45 minutes before your event’s start-time in order to set up and prepare for guests. (Equipment setup takes 15 minutes).
We will deliver and setup the equipment, staff your event, and breakdown the equipment as well. We just need a few things from you to make sure your event runs smoothly.
For best results—in order to operate our equipment safely and comfortably—we just need about 9-10 feet (minimum) of dedicated space, preferably insulated from the highest foot traffic in your event. [View our Ideal Accommodations Diagram]
Platform Diameter: 39″ (99cm)
Platform Height: 8.5″ (22cm)
Platform Weight: 85 lbs (38.5 kgs)
Max Occupancy: 4-6 people or 1,250 pounds (567 kgs)
Outside Events: We are able to service outside events with just a few accommodations.